FAQs

On average a sight test is between 20 and 30 minutes.  Our Optician looks to obtain a comprehensive and detailed background enabling them to best tailor the test to each patient.  They will determine what clinical tests are needed to provide the correct information for new glasses or contact lenses. In some cases, they may refer the patient for a medical opinion.

YES! Our Optometrists will be able to detect early signs of various sight-threatening diseases such as diabetes and hypertension. Together with other tests, we can also detect possible neurological diseases and glaucoma, a potentially blinding disease if left untreated. Early detection and prevention are crucial to the successful treatment of these diseases. It is recommended for the young and healthy individuals to have their eyes examined at least once every two years.

Either call us on 01709 701 255, call in to see us or complete our online form and we will contact you.

The cost of a private eye examination is £25.00.   It is worth checking whether your employer is a member of a scheme which may cover the cost of your eye test and help towards the cost of glasses.

To qualify for a NHS eye examination you need to;

 

  • be under 16,
  • be 16 – 19 in full time education,
  • be over 60,
  • be on income support,
  • be on job seekers allowance,
  • be prescribed complex lenses,
  • be diabetic
  • have glaucoma
  • have a family history of glaucoma
  • have a valid HC2 certificate

 

Please bring evidence of benefits you receive or your national insurance number

To qualify, you need to be on:

 

  • pension credit guaranteed credit
  • income support or job seekers allowance
  • are prescribed complex lenses
  • working family tax credit
  • under 16
  • under 19 and in full time education

named on a valid HC2 or HC3 certificate.

  • children under 16 – once a year
  • 16 + every 2 years
  • diabetic and glaucoma patients – every 2 years if under a local monitoring scheme
  • over 40 with a family history of glaucoma – once a year

 

However, if you experience any problems affecting your vision, or have been referred from your GP, then please do not hesitate to get in touch.

Non-prescription sunglasses (in new, unused condition) – full refund if returned within 5 days

Prescription glasses including single vision lenses with only a hard coat – full refund minus £25 glazing charge if returned within 5 days.

Glasses with bespoke prescription lenses – refund frame cost only. Prescription lenses are specially adapted for you and your prescription and as such we do not offer refunds on prescription lenses.

No refund on contact lenses or sundry items.